Journey Tracker Terms and Conditions
1. Agreement to These Terms
These Terms and Conditions ("Terms") govern your access to and use of the Journey Tracker mobile application and related services (collectively, the "Service").
By downloading, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
2. Who We Are
The Service is operated by the Journey Tracker team ("Journey Tracker," "we," "us," or "our").
You can contact us at the email address listed in the Contact section.
3. Eligibility and Age Restriction (No Minors)
The Service is intended for adults only. You must be at least 18 years old to use the Service.
By using the Service, you represent and warrant that you are at least 18 and have the legal capacity to enter into these Terms.
We do not knowingly permit minors to use the Service. If we learn that a person under 18 has used the Service, we may suspend or terminate the account and delete associated data, to the extent reasonably possible and consistent with legal obligations.
4. Accounts and Authentication
You may need an account to use certain features. We use third-party authentication providers (for example, Apple Sign In, Google Sign-In, and/or email/password) to enable secure login.
You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us promptly if you suspect unauthorized access.
5. Privacy
Our Privacy Policy explains how we collect, use, and share information about you and your use of the Service.
By using the Service, you acknowledge that you have read and understand our Privacy Policy and consent to the collection, use, and sharing of information as described there.
6. User Content (Photos, Text, and Other Materials)
The Service allows you to create progress photo collections and upload, store, view, and manage photos and related information (such as titles, descriptions, and dates) (collectively, "User Content").
You are solely responsible for your User Content and for ensuring you have all rights and permissions necessary to upload and use it.
7. Ownership and License to Operate the Service
You retain ownership of your User Content as between you and Journey Tracker.
You grant Journey Tracker a limited, worldwide, non-exclusive, royalty-free, sublicensable (to our service providers), and transferable license to host, store, cache, process, reproduce (for technical copies/backups), transmit, and display your User Content solely as necessary to operate, maintain, secure, and improve the Service, and as otherwise permitted by you through your use of the Service (for example, when you choose to share content).
We do not claim ownership over your photos. This license ends when your User Content is deleted from the Service, except to the extent content has been shared outside the Service or is retained for legitimate purposes (e.g., security logs, legal compliance) as described in the Privacy Policy.
8. Sensitive Content, Safety, and Prohibited Conduct
You agree not to use the Service to upload, store, transmit, or share any content that: (a) depicts or involves minors in any sexual, nude, or exploitative context; (b) is illegal, threatening, harassing, defamatory, hateful, or otherwise harmful; (c) infringes intellectual property, privacy, publicity, or other rights; (d) contains malware or attempts to compromise security; or (e) violates any applicable law or regulation.
You also agree not to: (a) attempt to access other users’ data; (b) interfere with or disrupt the Service; (c) reverse engineer or attempt to derive source code except to the extent such restriction is prohibited by law; (d) circumvent security or authentication controls; (e) scrape, probe, or test the vulnerability of the Service without our prior written permission.
We may remove content, suspend accounts, or terminate access if we reasonably believe you violated these Terms or if necessary to protect users, Journey Tracker, or third parties.
9. Sharing and Public Disclosure (Important)
The Service may allow you to create shareable comparison images or other shareable materials and to share them via your device’s built-in sharing tools (for example, Messages, email, social media apps).
When you choose to share, you are directing your content to third parties and their systems; their terms and privacy practices apply, and Journey Tracker is not responsible for what those third parties do with your content.
You are solely responsible for ensuring you do not share sensitive or private images with unintended recipients. You should assume that anything you share outside the Service may be copied, reposted, captured (including screenshots), or redistributed by others.
10. Security and Risk Acknowledgment (No Absolute Guarantee)
We take security seriously and implement technical and organizational measures designed to protect your information (for example, access controls, encryption in transit, and secure storage configurations).
However, no system can be guaranteed 100% secure. You acknowledge and agree that Journey Tracker cannot and does not guarantee that User Content (including photos) will never be accessed, disclosed, altered, or destroyed by unauthorized means (including due to factors outside our control such as device compromise, phishing, credential theft, vulnerabilities in third-party services, or sophisticated attacks).
To reduce risk, you should use a strong device passcode, keep your device OS updated, enable platform security features (e.g., Face ID/Touch ID), and avoid sharing sensitive content.
11. Third-Party Services and Dependencies
The Service relies on third-party services (for example, Apple, Google/Firebase, and Amazon Web Services) for authentication, analytics, crash reporting, push notifications, and media storage and delivery.
We do not control third-party services and are not responsible for their availability, outages, or acts or omissions. Your use of third-party services may be subject to their own terms and policies.
12. Purchases, Subscriptions, and Trials (If Applicable)
The Service may offer paid features, subscriptions, or in-app purchases. If you purchase through Apple’s App Store, Apple’s terms and billing rules apply, including rules for cancellations, refunds, and subscription management.
Any descriptions of pricing, trial periods, or premium features are subject to change and may vary by region. If there is a conflict between these Terms and Apple’s App Store terms regarding billing, Apple’s terms control for App Store transactions.
13. Intellectual Property
The Service, including its software, design, logos, and other non-user content ("Journey Tracker Content"), is owned by Journey Tracker or its licensors and is protected by applicable intellectual property laws.
Except as expressly permitted in these Terms, you may not copy, modify, distribute, sell, lease, or create derivative works from the Service or Journey Tracker Content.
14. DMCA / Copyright Complaints
If you believe content in the Service infringes your copyright, contact us with sufficient information to identify the material and your contact information. We may remove content or restrict access as appropriate.
15. Termination
You may stop using the Service at any time. You may also request deletion of your account within the app if that feature is available in your version.
We may suspend or terminate your access to the Service at any time if we believe you violated these Terms, if required by law, or to protect the integrity and security of the Service.
Sections that by their nature should survive termination (including licenses granted to operate the Service prior to deletion, disclaimers, limitations of liability, dispute resolution, and indemnity) will survive.
16. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, JOURNEY TRACKER AND ITS TEAM MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US (IF ANY) FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
18. Indemnification
You agree to defend, indemnify, and hold harmless Journey Tracker and its team members from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any law or third-party rights.
19. Dispute Resolution; Arbitration; Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
To the maximum extent permitted by law, you and Journey Tracker agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute") through binding individual arbitration rather than in court, except that either party may bring an individual claim in small claims court if it qualifies.
CLASS ACTION WAIVER: To the maximum extent permitted by law, you and Journey Tracker agree that any Dispute will be brought on an individual basis and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.
You may opt out of arbitration by emailing us within 30 days of first accepting these Terms, stating that you are opting out of arbitration. If you opt out, the class action waiver will still apply to the maximum extent permitted by law.
If arbitration is found unenforceable for a particular claim, that claim will be resolved in the courts described in the Governing Law and Venue section.
20. Governing Law and Venue
These Terms will be governed by the laws of the jurisdiction where Journey Tracker is established, without regard to conflict-of-law principles.
If arbitration does not apply, you agree that Disputes will be resolved exclusively in the state or federal courts located in that jurisdiction, and you consent to personal jurisdiction there.
Note for implementation: Replace this section with your actual entity location (state/country) for better enforceability.
21. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide notice as required by law (for example, in-app notice).
Your continued use of the Service after the effective date of the updated Terms constitutes acceptance of the updated Terms.
22. Contact
For questions about these Terms, contact us at: support@journeytrackerapp.com.
Last updated: 2026-01-22